{"id":83,"date":"2025-07-08T09:37:55","date_gmt":"2025-07-08T09:37:55","guid":{"rendered":"https:\/\/offlinemusicplayer.ltd\/faq\/?page_id=83"},"modified":"2025-07-13T05:33:23","modified_gmt":"2025-07-13T05:33:23","slug":"subscription","status":"publish","type":"page","link":"https:\/\/offlinemusicplayer.ltd\/faq\/subscription\/","title":{"rendered":"Subscription"},"content":{"rendered":"<nav class=\"items-justified-center wp-block-navigation is-content-justification-center is-layout-flex wp-container-core-navigation-is-layout-a89b3969 wp-block-navigation-is-layout-flex\" aria-label=\"Navigation\"><ul class=\"wp-block-navigation__container items-justified-center wp-block-navigation\"><li class=\" wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/offlinemusicplayer.ltd\/faq\/genarel\/\"><span class=\"wp-block-navigation-item__label\">General<\/span><\/a><\/li><li class=\" wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/offlinemusicplayer.ltd\/faq\/track\/\"><span class=\"wp-block-navigation-item__label\">Track<\/span><\/a><\/li><li class=\" wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/offlinemusicplayer.ltd\/faq\/playlist\/\"><span class=\"wp-block-navigation-item__label\">Playlist<\/span><\/a><\/li><li class=\" wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/offlinemusicplayer.ltd\/faq\/album\/\"><span class=\"wp-block-navigation-item__label\">Album<\/span><\/a><\/li><li class=\" wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/offlinemusicplayer.ltd\/faq\/import\/\"><span class=\"wp-block-navigation-item__label\">Import<\/span><\/a><\/li><li class=\" wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/offlinemusicplayer.ltd\/faq\/setting\/\"><span class=\"wp-block-navigation-item__label\">Setting<\/span><\/a><\/li><li class=\" wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/offlinemusicplayer.ltd\/faq\/subscription\/\"><span class=\"wp-block-navigation-item__label\">Subscription<\/span><\/a><\/li><li class=\" wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/offlinemusicplayer.ltd\/faq\/carplay\/\"><span class=\"wp-block-navigation-item__label\">CarPlay<\/span><\/a><\/li><li class=\" wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/offlinemusicplayer.ltd\/faq\/apple-watch\/\"><span class=\"wp-block-navigation-item__label\">Apple Watch<\/span><\/a><\/li><li class=\" wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/offlinemusicplayer.ltd\/faq\/player\/\"><span class=\"wp-block-navigation-item__label\">Player<\/span><\/a><\/li><\/ul><\/nav>\n\n\n<style> \n.current-menu-item {\ntext-decoration: underline;\nfont-weight: bold;\n}\n.wp-block-post-title{\ndisplay: none;\n}\n<\/style>\n\n\n<div ><style>#sp-ea-79 .spcollapsing { height: 0; overflow: hidden; transition-property: height;transition-duration: 300ms;}#sp-ea-79.sp-easy-accordion>.sp-ea-single {margin-bottom: 10px; border: 1px solid #e2e2e2; }#sp-ea-79.sp-easy-accordion>.sp-ea-single>.ea-header a {color: #444;}#sp-ea-79.sp-easy-accordion>.sp-ea-single>.sp-collapse>.ea-body {background: #fff; color: #444;}#sp-ea-79.sp-easy-accordion>.sp-ea-single {background: #eee;}#sp-ea-79.sp-easy-accordion>.sp-ea-single>.ea-header a .ea-expand-icon { float: left; color: #444;font-size: 16px;}<\/style><div id=\"sp_easy_accordion-1751967276\"><div id=\"sp-ea-79\" class=\"sp-ea-one sp-easy-accordion\" data-ea-active=\"ea-click\" data-ea-mode=\"vertical\" data-preloader=\"\" data-scroll-active-item=\"\" data-offset-to-scroll=\"0\"><div class=\"ea-card ea-expand sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-790\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse790\" aria-controls=\"collapse790\" href=\"#\" aria-expanded=\"true\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-minus\"><\/i> Do you have any onetime purchase plan?<\/a><\/h3><div class=\"sp-collapse spcollapse collapsed show\" id=\"collapse790\" data-parent=\"#sp-ea-79\" role=\"region\" aria-labelledby=\"ea-header-790\"> <div class=\"ea-body\"><p>Yes, we offer a Life-time purchase option that unlocks all premium features without any subscription.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-791\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse791\" aria-controls=\"collapse791\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Do you support any Third party payment method?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse791\" data-parent=\"#sp-ea-79\" role=\"region\" aria-labelledby=\"ea-header-791\"> <div class=\"ea-body\"><p>No, all purchases are handled through the App Store using Apple\u2019s secure payment system. Third-party payment methods are not supported.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-792\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse792\" aria-controls=\"collapse792\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> I want to cancel my subscription<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse792\" data-parent=\"#sp-ea-79\" role=\"region\" aria-labelledby=\"ea-header-792\"> <div class=\"ea-body\"><p>Go to iPhone Settings, tap Apple ID, then Subscriptions, select Offline Music Player, and tap Cancel Subscription.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-793\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse793\" aria-controls=\"collapse793\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> How can I change the subscription plan?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse793\" data-parent=\"#sp-ea-79\" role=\"region\" aria-labelledby=\"ea-header-793\"> <div class=\"ea-body\"><p>You can change your subscription plan directly from the app\u2019s purchase screen or go to your iPhone Settings \u2192 Apple ID \u2192 Subscriptions \u2192 Offline Music Player and select your preferred plan..<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-794\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse794\" aria-controls=\"collapse794\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Can I switch from monthly \/ weekly subscription to lifetime?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse794\" data-parent=\"#sp-ea-79\" role=\"region\" aria-labelledby=\"ea-header-794\"> <div class=\"ea-body\"><p>Yes, you can switch from a monthly or weekly subscription to the lifetime plan by canceling your current subscription and purchasing the lifetime option from the app.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-795\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse795\" aria-controls=\"collapse795\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> what are the benefit of getting a subscription?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse795\" data-parent=\"#sp-ea-79\" role=\"region\" aria-labelledby=\"ea-header-795\"> <div class=\"ea-body\"><p>A subscription unlocks unlimited playlists and sharing, ad-free uninterrupted listening, beautiful customizable themes, powerful equalizer settings, smart playlists that organize your music for you, plus priority support\u2014giving you the ultimate music experience without limits!<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-796\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse796\" aria-controls=\"collapse796\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Is all your subscription plan comes up with the same facilities?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse796\" data-parent=\"#sp-ea-79\" role=\"region\" aria-labelledby=\"ea-header-796\"> <div class=\"ea-body\"><p>Yes, all subscription plans include the same features. The difference is usually in the subscription duration or pricing.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-797\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse797\" aria-controls=\"collapse797\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> What happens if my Pro subscription expires?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse797\" data-parent=\"#sp-ea-79\" role=\"region\" aria-labelledby=\"ea-header-797\"> <div class=\"ea-body\"><p>When your Pro subscription expires, you will lose access to premium features like ad-free listening, unlimited sharing, themes, equalizer, and smart playlists. The app will continue to work with basic features only.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-798\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse798\" aria-controls=\"collapse798\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Can I share my Pro account on multiple devices?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse798\" data-parent=\"#sp-ea-79\" role=\"region\" aria-labelledby=\"ea-header-798\"> <div class=\"ea-body\"><p>Yes, you can use your Pro subscription on multiple devices.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-799\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse799\" aria-controls=\"collapse799\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> What payment methods are accepted?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse799\" data-parent=\"#sp-ea-79\" role=\"region\" aria-labelledby=\"ea-header-799\"> <div class=\"ea-body\"><p>The app accepts payments through the App Store, which supports credit\/debit cards, Apple Pay, and other regional payment options.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-7910\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse7910\" aria-controls=\"collapse7910\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Is there a trial version for Pro?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse7910\" data-parent=\"#sp-ea-79\" role=\"region\" aria-labelledby=\"ea-header-7910\"> <div class=\"ea-body\"><p>Yes, the Offline Music Player app offers a 7-day free trial with the monthly Pro subscription. This lets you try premium features like ad-free listening, unlimited playlists, and advanced audio controls before you decide.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-7911\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse7911\" aria-controls=\"collapse7911\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Can I cancel my upgrade before it&#8217;s charged?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse7911\" data-parent=\"#sp-ea-79\" role=\"region\" aria-labelledby=\"ea-header-7911\"> <div class=\"ea-body\"><p>Yes, you can cancel your free trial anytime before it ends to avoid being charged. Just go to your device\u2019s Settings \u2192 Apple ID \u2192 Subscriptions \u2192 Offline Music Player and cancel.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-7912\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse7912\" aria-controls=\"collapse7912\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Can I see a list of everything included in the Pro version?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse7912\" data-parent=\"#sp-ea-79\" role=\"region\" aria-labelledby=\"ea-header-7912\"> <div class=\"ea-body\"><p>The Pro screen shows features like ad-free listening, unlimited playlists, themes, advanced equalizer, smart playlists, and unlimited track sharing.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-7913\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse7913\" aria-controls=\"collapse7913\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Does the subscription auto-renew?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse7913\" data-parent=\"#sp-ea-79\" role=\"region\" aria-labelledby=\"ea-header-7913\"> <div class=\"ea-body\"><p>Yes, the subscription auto-renews unless you cancel it before the current period ends.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-7914\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse7914\" aria-controls=\"collapse7914\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Will I lose my data if my subscription expires?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse7914\" data-parent=\"#sp-ea-79\" role=\"region\" aria-labelledby=\"ea-header-7914\"> <div class=\"ea-body\"><p>No, your data like tracks and playlists will stay, but you\u2019ll lose access to Pro features until you renew.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-7915\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse7915\" aria-controls=\"collapse7915\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> How do I restore a previous purchase?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse7915\" data-parent=\"#sp-ea-79\" role=\"region\" aria-labelledby=\"ea-header-7915\"> <div class=\"ea-body\"><p>Go to the app\u2019s Settings, select the Upgrade screen, and tap Restore Purchases. Make sure you\u2019re signed in with the same Apple ID.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-7916\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse7916\" aria-controls=\"collapse7916\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Can I use the same purchase on a new iPhone?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse7916\" data-parent=\"#sp-ea-79\" role=\"region\" aria-labelledby=\"ea-header-7916\"> <div class=\"ea-body\"><p>Yes, just install the app on your new iPhone and tap Restore Purchases while signed in with the same Apple ID.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-7917\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse7917\" aria-controls=\"collapse7917\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Can I use Pro on both iPhone and iPad?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse7917\" data-parent=\"#sp-ea-79\" role=\"region\" aria-labelledby=\"ea-header-7917\"> <div class=\"ea-body\"><p>Yes, you can use your Pro subscription on both iPhone and iPad if you&#8217;re signed in with the same Apple ID. Just tap Restore Purchases in the app.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-7918\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse7918\" aria-controls=\"collapse7918\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Is there a limit to how many times I can restore purchases?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse7918\" data-parent=\"#sp-ea-79\" role=\"region\" aria-labelledby=\"ea-header-7918\"> <div class=\"ea-body\"><p>No, there\u2019s no limit. Your Pro purchase is tied to your Apple ID\u2014not to the device\u2014so you can restore it as many times as you need, on any device signed in with the same Apple ID.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-7919\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse7919\" aria-controls=\"collapse7919\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> How do I request a refund?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse7919\" data-parent=\"#sp-ea-79\" role=\"region\" aria-labelledby=\"ea-header-7919\"> <div class=\"ea-body\"><p>Go to reportaproblem.apple.com, sign in with your Apple ID, find the Offline Music Player purchase, and follow the steps to request a refund from Apple.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-7920\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse7920\" aria-controls=\"collapse7920\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> What happens if I upgrade to Pro and still see ads?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse7920\" data-parent=\"#sp-ea-79\" role=\"region\" aria-labelledby=\"ea-header-7920\"> <div class=\"ea-body\"><p>Try restarting the app or tapping Restore Purchases in the Upgrade screen. Make sure you&#8217;re signed in with the same Apple ID used to buy Pro. If ads still show, contact support.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-7921\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse7921\" aria-controls=\"collapse7921\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Where can I view my current plan status?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse7921\" data-parent=\"#sp-ea-79\" role=\"region\" aria-labelledby=\"ea-header-7921\"> <div class=\"ea-body\"><p>You can view your current plan status from the app\u2019s Upgrade screen, which shows if you&#8217;re on the Free or Pro plan. You can also check your subscription status in your iPhone\u2019s Settings \u2192 Apple ID \u2192 Subscriptions \u2192 Offline Music Player.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-7922\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse7922\" aria-controls=\"collapse7922\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Why is the app asking me to purchase again?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse7922\" data-parent=\"#sp-ea-79\" role=\"region\" aria-labelledby=\"ea-header-7922\"> <div class=\"ea-body\"><p>This can happen if you are signed into a different Apple ID than the one used to buy the subscription. Try restoring your purchase in the app\u2019s Upgrade screen. If the issue continues, contact support.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-7923\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse7923\" aria-controls=\"collapse7923\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Can I upgrade from monthly to lifetime purchase at any time?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse7923\" data-parent=\"#sp-ea-79\" role=\"region\" aria-labelledby=\"ea-header-7923\"> <div class=\"ea-body\"><p>Yes, you can upgrade from a monthly subscription to a lifetime purchase anytime through the app\u2019s Upgrade screen or your Apple ID subscription settings.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-7924\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse7924\" aria-controls=\"collapse7924\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> What is the difference between weekly and monthly plans?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse7924\" data-parent=\"#sp-ea-79\" role=\"region\" aria-labelledby=\"ea-header-7924\"> <div class=\"ea-body\"><p>The main difference is the billing period\u2014weekly plans charge every week, while monthly plans charge every month. Features are the same for both.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-7925\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse7925\" aria-controls=\"collapse7925\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Why do I still see the Upgrade to Pro screen after buying?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse7925\" data-parent=\"#sp-ea-79\" role=\"region\" aria-labelledby=\"ea-header-7925\"> <div class=\"ea-body\"><p>Sometimes it takes a little time to update. Try closing and reopening the app or tap Restore Purchases on the Upgrade screen. Also, make sure you\u2019re signed in with the same Apple ID you used to buy Pro.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-7926\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse7926\" aria-controls=\"collapse7926\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Why the premium membership pricing is showing higher in my currency?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse7926\" data-parent=\"#sp-ea-79\" role=\"region\" aria-labelledby=\"ea-header-7926\"> <div class=\"ea-body\"><p>The pricing rate varies from country to country based on the taxes.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-7927\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse7927\" aria-controls=\"collapse7927\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Can I use my iOS purchase on my Android device?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse7927\" data-parent=\"#sp-ea-79\" role=\"region\" aria-labelledby=\"ea-header-7927\"> <div class=\"ea-body\"><p data-start=\"49\" data-end=\"185\">No. iOS and Android purchases cannot be shared. Each platform works separately, so you need to purchase the app again on each one.<\/p><p data-start=\"187\" data-end=\"229\" data-is-last-node=\"\" data-is-only-node=\"\"><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-7928\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse7928\" aria-controls=\"collapse7928\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> How do I join a Family Subscription?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse7928\" data-parent=\"#sp-ea-79\" role=\"region\" aria-labelledby=\"ea-header-7928\"> <div class=\"ea-body\"><p>The family organizer must purchase the plan. Other members can accept the invitation through Apple Family Sharing.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-7929\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse7929\" aria-controls=\"collapse7929\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> How many people can use the Family Subscription?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse7929\" data-parent=\"#sp-ea-79\" role=\"region\" aria-labelledby=\"ea-header-7929\"> <div class=\"ea-body\"><p>Up to 6 people (including you) can access Premium under one Family plan.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-7930\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse7930\" aria-controls=\"collapse7930\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Can I use the Family Subscription on multiple devices?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse7930\" data-parent=\"#sp-ea-79\" role=\"region\" aria-labelledby=\"ea-header-7930\"> <div class=\"ea-body\"><p>Yes, each family member can use the subscription on their own device.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-7931\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse7931\" aria-controls=\"collapse7931\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Can I purchase a Family Subscription if I already have an individual plan?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse7931\" data-parent=\"#sp-ea-79\" role=\"region\" aria-labelledby=\"ea-header-7931\"> <div class=\"ea-body\"><p>Yes, but you must cancel your current individual subscription first.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-7932\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse7932\" aria-controls=\"collapse7932\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Are all Premium features available for family members?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse7932\" data-parent=\"#sp-ea-79\" role=\"region\" aria-labelledby=\"ea-header-7932\"> <div class=\"ea-body\"><p>Possible reasons:<\/p><p>They haven\u2019t accepted the Family invite.<\/p><p>Their Apple ID is in a different country.<\/p><p>The subscription hasn\u2019t fully synced; try Restore Purchase.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-7933\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse7933\" aria-controls=\"collapse7933\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Does restoring a backup keep the Family plan active?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse7933\" data-parent=\"#sp-ea-79\" role=\"region\" aria-labelledby=\"ea-header-7933\"> <div class=\"ea-body\"><p>Yes, Premium features remain as long as the device is signed in with the same Apple ID.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-7934\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse7934\" aria-controls=\"collapse7934\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Can a family member change the subscription plan individually?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse7934\" data-parent=\"#sp-ea-79\" role=\"region\" aria-labelledby=\"ea-header-7934\"> <div class=\"ea-body\"><p>No, only the main account holder can manage the Family plan.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-7935\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse7935\" aria-controls=\"collapse7935\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Can I check who is currently using the Family plan?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse7935\" data-parent=\"#sp-ea-79\" role=\"region\" aria-labelledby=\"ea-header-7935\"> <div class=\"ea-body\"><p>Yes, see your Family Sharing settings to view all members.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-7936\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse7936\" aria-controls=\"collapse7936\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> How do I remove a family member from the plan?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse7936\" data-parent=\"#sp-ea-79\" role=\"region\" aria-labelledby=\"ea-header-7936\"> <div class=\"ea-body\"><p>Remove them in Apple Family Sharing settings; they lose Premium access immediately.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-7937\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse7937\" aria-controls=\"collapse7937\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Are payments for Family plan refundable?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse7937\" data-parent=\"#sp-ea-79\" role=\"region\" aria-labelledby=\"ea-header-7937\"> <div class=\"ea-body\"><p>No, subscription is active until the current billing period ends; Apple handles refunds.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-7938\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse7938\" aria-controls=\"collapse7938\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Who pays when a family member purchases premium?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse7938\" data-parent=\"#sp-ea-79\" role=\"region\" aria-labelledby=\"ea-header-7938\"> <div class=\"ea-body\"><p>If Purchase Sharing is enabled, the Family Organizer\u2019s payment method is charged.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-7939\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse7939\" aria-controls=\"collapse7939\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> What happens if the Family Organizer turns off Purchase Sharing?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse7939\" data-parent=\"#sp-ea-79\" role=\"region\" aria-labelledby=\"ea-header-7939\"> <div class=\"ea-body\"><p>Family members immediately lose access to shared purchases and subscriptions.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-7940\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse7940\" aria-controls=\"collapse7940\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Is Family Sharing available in all countries?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse7940\" data-parent=\"#sp-ea-79\" role=\"region\" aria-labelledby=\"ea-header-7940\"> <div class=\"ea-body\"><p>Availability may vary by country or region.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-7941\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse7941\" aria-controls=\"collapse7941\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> If I hide a purchase, can family members still access it?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse7941\" data-parent=\"#sp-ea-79\" role=\"region\" aria-labelledby=\"ea-header-7941\"> <div class=\"ea-body\"><p>Hidden purchases may not appear in shared purchase lists.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-7942\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse7942\" aria-controls=\"collapse7942\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Can I approve my child\u2019s purchase request for premium?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse7942\" data-parent=\"#sp-ea-79\" role=\"region\" aria-labelledby=\"ea-header-7942\"> <div class=\"ea-body\"><p>Yes. If Ask to Buy is enabled, the organizer or parent\/guardian must approve it.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-7943\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse7943\" aria-controls=\"collapse7943\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Can a child account use the shared premium subscription?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse7943\" data-parent=\"#sp-ea-79\" role=\"region\" aria-labelledby=\"ea-header-7943\"> <div class=\"ea-body\"><p>Yes, if Purchase Sharing is enabled and parental controls allow it.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-7944\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse7944\" aria-controls=\"collapse7944\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Does every family member get their own listening history?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse7944\" data-parent=\"#sp-ea-79\" role=\"region\" aria-labelledby=\"ea-header-7944\"> <div class=\"ea-body\"><p data-start=\"2195\" data-end=\"2267\">Yes. Each member uses their own Apple Account and has separate app data.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-83","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/offlinemusicplayer.ltd\/faq\/wp-json\/wp\/v2\/pages\/83","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/offlinemusicplayer.ltd\/faq\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/offlinemusicplayer.ltd\/faq\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/offlinemusicplayer.ltd\/faq\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/offlinemusicplayer.ltd\/faq\/wp-json\/wp\/v2\/comments?post=83"}],"version-history":[{"count":4,"href":"https:\/\/offlinemusicplayer.ltd\/faq\/wp-json\/wp\/v2\/pages\/83\/revisions"}],"predecessor-version":[{"id":120,"href":"https:\/\/offlinemusicplayer.ltd\/faq\/wp-json\/wp\/v2\/pages\/83\/revisions\/120"}],"wp:attachment":[{"href":"https:\/\/offlinemusicplayer.ltd\/faq\/wp-json\/wp\/v2\/media?parent=83"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}