{"id":30,"date":"2025-06-30T09:35:44","date_gmt":"2025-06-30T09:35:44","guid":{"rendered":"https:\/\/offlinemusicplayer.ltd\/faq\/?page_id=30"},"modified":"2025-07-20T10:55:53","modified_gmt":"2025-07-20T10:55:53","slug":"genarel","status":"publish","type":"page","link":"https:\/\/offlinemusicplayer.ltd\/faq\/","title":{"rendered":"General"},"content":{"rendered":"<nav class=\"items-justified-center wp-block-navigation is-content-justification-center is-layout-flex wp-container-core-navigation-is-layout-b02886af wp-block-navigation-is-layout-flex\" aria-label=\"Navigation\"><ul class=\"wp-block-navigation__container items-justified-center wp-block-navigation\"><li class=\" wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/offlinemusicplayer.ltd\/faq\/genarel\/\"><span class=\"wp-block-navigation-item__label\">General<\/span><\/a><\/li><li class=\" wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/offlinemusicplayer.ltd\/faq\/track\/\"><span class=\"wp-block-navigation-item__label\">Track<\/span><\/a><\/li><li class=\" wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/offlinemusicplayer.ltd\/faq\/playlist\/\"><span class=\"wp-block-navigation-item__label\">Playlist<\/span><\/a><\/li><li class=\" wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/offlinemusicplayer.ltd\/faq\/album\/\"><span class=\"wp-block-navigation-item__label\">Album<\/span><\/a><\/li><li class=\" wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/offlinemusicplayer.ltd\/faq\/import\/\"><span class=\"wp-block-navigation-item__label\">Import<\/span><\/a><\/li><li class=\" wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/offlinemusicplayer.ltd\/faq\/setting\/\"><span class=\"wp-block-navigation-item__label\">Setting<\/span><\/a><\/li><li class=\" wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/offlinemusicplayer.ltd\/faq\/subscription\/\"><span class=\"wp-block-navigation-item__label\">Subscription<\/span><\/a><\/li><li class=\" wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/offlinemusicplayer.ltd\/faq\/carplay\/\"><span class=\"wp-block-navigation-item__label\">CarPlay<\/span><\/a><\/li><li class=\" wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/offlinemusicplayer.ltd\/faq\/apple-watch\/\"><span class=\"wp-block-navigation-item__label\">Apple Watch<\/span><\/a><\/li><li class=\" wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/offlinemusicplayer.ltd\/faq\/player\/\"><span class=\"wp-block-navigation-item__label\">Player<\/span><\/a><\/li><\/ul><\/nav>\n\n\n<style> \n.current-menu-item {\ntext-decoration: underline;\nfont-weight: bold;\n}\n.wp-block-post-title{\ndisplay: none;\n}\n<\/style>\n\n\n<div ><style>#sp-ea-31 .spcollapsing { height: 0; overflow: hidden; transition-property: height;transition-duration: 300ms;}#sp-ea-31.sp-easy-accordion>.sp-ea-single {margin-bottom: 10px; border: 1px solid #e2e2e2; }#sp-ea-31.sp-easy-accordion>.sp-ea-single>.ea-header a {color: #444;}#sp-ea-31.sp-easy-accordion>.sp-ea-single>.sp-collapse>.ea-body {background: #fff; color: #444;}#sp-ea-31.sp-easy-accordion>.sp-ea-single {background: #eee;}#sp-ea-31.sp-easy-accordion>.sp-ea-single>.ea-header a .ea-expand-icon { float: left; color: #444;font-size: 16px;}<\/style><div id=\"sp_easy_accordion-1751275858\"><div id=\"sp-ea-31\" class=\"sp-ea-one sp-easy-accordion\" data-ea-active=\"ea-click\" data-ea-mode=\"vertical\" data-preloader=\"\" data-scroll-active-item=\"\" data-offset-to-scroll=\"0\"><div class=\"ea-card ea-expand sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-310\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse310\" aria-controls=\"collapse310\" href=\"#\" aria-expanded=\"true\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-minus\"><\/i> Can I listen to music without an internet connection?<\/a><\/h3><div class=\"sp-collapse spcollapse collapsed show\" id=\"collapse310\" data-parent=\"#sp-ea-31\" role=\"region\" aria-labelledby=\"ea-header-310\"> <div class=\"ea-body\"><p>Yes. Once your music is imported or downloaded into the Offline Music Player app, you can listen to it anytime without an internet connection. All tracks stored in the app are available for offline playback.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-311\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse311\" aria-controls=\"collapse311\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> What audio formats are supported?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse311\" data-parent=\"#sp-ea-31\" role=\"region\" aria-labelledby=\"ea-header-311\"> <div class=\"ea-body\"><p>Offline Music Player app supports WAV, FLAC, M4A, MP3, CAF, AAC audio formats.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-312\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse312\" aria-controls=\"collapse312\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Do I need internet after install the app?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse312\" data-parent=\"#sp-ea-31\" role=\"region\" aria-labelledby=\"ea-header-312\"> <div class=\"ea-body\"><p>No. After installing Offline Music Player and downloading or importing your tracks, you can listen offline anytime without an internet connection.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-313\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse313\" aria-controls=\"collapse313\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Can I import songs from Files?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse313\" data-parent=\"#sp-ea-31\" role=\"region\" aria-labelledby=\"ea-header-313\"> <div class=\"ea-body\"><p>Yes! You can import songs directly from the Files app into the Offline Music Player for easy access and offline listening.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-314\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse314\" aria-controls=\"collapse314\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Does it work on iPads?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse314\" data-parent=\"#sp-ea-31\" role=\"region\" aria-labelledby=\"ea-header-314\"> <div class=\"ea-body\"><p>Yes, the app works on all iPads running iPadOS 15 or later. You can use all the features just like on an iPhone.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-315\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse315\" aria-controls=\"collapse315\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Does the app work with Bluetooth speakers?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse315\" data-parent=\"#sp-ea-31\" role=\"region\" aria-labelledby=\"ea-header-315\"> <div class=\"ea-body\"><p>Yes, the app works with Bluetooth speakers. Just connect your speaker to the device. If a track is already playing, the audio will switch to the Bluetooth speaker automatically. Otherwise, you\u2019ll need to manually start playback from the app.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-316\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse316\" aria-controls=\"collapse316\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Is there a size limit when transferring music?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse316\" data-parent=\"#sp-ea-31\" role=\"region\" aria-labelledby=\"ea-header-316\"> <div class=\"ea-body\"><p data-start=\"53\" data-end=\"279\">No, there\u2019s no specific size limit. You can transfer large files, but the speed may depend on your device\u2019s storage and connection method (Wi-Fi, cable, or cloud).<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-317\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse317\" aria-controls=\"collapse317\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Is there an Android version of the app?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse317\" data-parent=\"#sp-ea-31\" role=\"region\" aria-labelledby=\"ea-header-317\"> <div class=\"ea-body\"><p>Yes, there is an Android version of the Offline Music Player app. You can download it from the Google Play Store.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-318\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse318\" aria-controls=\"collapse318\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> How do I report a bug or contact support?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse318\" data-parent=\"#sp-ea-31\" role=\"region\" aria-labelledby=\"ea-header-318\"> <div class=\"ea-body\"><p>You can contact support from the Settings &gt; Contact Us section. To report a bug for a specific track, tap the 3-dot (\u2022\u2022\u2022) menu next to the track and select \u201cReport This Track.\u201d<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-319\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse319\" aria-controls=\"collapse319\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> How do I reset all settings?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse319\" data-parent=\"#sp-ea-31\" role=\"region\" aria-labelledby=\"ea-header-319\"> <div class=\"ea-body\"><p>Currently, there is no option to reset all settings at once. You can manually change individual settings from the Settings or Advanced Settings section.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-3110\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse3110\" aria-controls=\"collapse3110\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Can I change the app icon?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse3110\" data-parent=\"#sp-ea-31\" role=\"region\" aria-labelledby=\"ea-header-3110\"> <div class=\"ea-body\"><p>No, you cannot change the app icon directly from the app or your device.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-3111\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse3111\" aria-controls=\"collapse3111\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Do you collect user data?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse3111\" data-parent=\"#sp-ea-31\" role=\"region\" aria-labelledby=\"ea-header-3111\"> <div class=\"ea-body\"><p>No, the app does not collect or store any personal user data. Your privacy is fully respected.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-3112\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse3112\" aria-controls=\"collapse3112\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Does the app use data when playing offline tracks?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse3112\" data-parent=\"#sp-ea-31\" role=\"region\" aria-labelledby=\"ea-header-3112\"> <div class=\"ea-body\"><p>No, the app does not use any internet data when you play songs stored offline. You can listen without an internet connection.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-3113\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse3113\" aria-controls=\"collapse3113\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> How do I export a track to another app?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse3113\" data-parent=\"#sp-ea-31\" role=\"region\" aria-labelledby=\"ea-header-3113\"> <div class=\"ea-body\"><p>No, sharing tracks with other apps is not available in the free version. You need to upgrade to the paid version to use this feature.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-3114\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse3114\" aria-controls=\"collapse3114\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Are there community groups for this app?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse3114\" data-parent=\"#sp-ea-31\" role=\"region\" aria-labelledby=\"ea-header-3114\"> <div class=\"ea-body\"><p>Currently, there are no official community groups for this app.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-3115\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse3115\" aria-controls=\"collapse3115\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Why does playback pause when I unplug headphones?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse3115\" data-parent=\"#sp-ea-31\" role=\"region\" aria-labelledby=\"ea-header-3115\"> <div class=\"ea-body\"><p>The app pauses to stop sound from playing out loud when you unplug your headphones.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-3116\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse3116\" aria-controls=\"collapse3116\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Why isn\u2019t a track playing even though it\u2019s in my library?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse3116\" data-parent=\"#sp-ea-31\" role=\"region\" aria-labelledby=\"ea-header-3116\"> <div class=\"ea-body\"><p>The track might be corrupted or in an unsupported format. Try re-importing it or using a supported audio format.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-3117\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse3117\" aria-controls=\"collapse3117\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> What should I do if the player freezes?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse3117\" data-parent=\"#sp-ea-31\" role=\"region\" aria-labelledby=\"ea-header-3117\"> <div class=\"ea-body\"><p>Try closing and reopening the app. If it still freezes, restart your device or reinstall the app.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-3118\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse3118\" aria-controls=\"collapse3118\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Does the app support widgets or Siri?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse3118\" data-parent=\"#sp-ea-31\" role=\"region\" aria-labelledby=\"ea-header-3118\"> <div class=\"ea-body\"><p>The app supports screen widgets and Siri.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-3119\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse3119\" aria-controls=\"collapse3119\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Where can I leave feedback or rate the app?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse3119\" data-parent=\"#sp-ea-31\" role=\"region\" aria-labelledby=\"ea-header-3119\"> <div class=\"ea-body\"><p>You can rate the app or leave feedback on the App Store or from Settings &gt; Rate Us.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-3120\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse3120\" aria-controls=\"collapse3120\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Why does music stop playing suddenly?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse3120\" data-parent=\"#sp-ea-31\" role=\"region\" aria-labelledby=\"ea-header-3120\"> <div class=\"ea-body\"><p>Music may stop due to headphone unplugging, battery saver, calls, or app issues. Please restart the app.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-3121\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse3121\" aria-controls=\"collapse3121\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> How can I check how much space the app is using?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse3121\" data-parent=\"#sp-ea-31\" role=\"region\" aria-labelledby=\"ea-header-3121\"> <div class=\"ea-body\"><p>In the app, go to Settings and scroll down to view the storage space used.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-3122\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse3122\" aria-controls=\"collapse3122\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Will music playback pause if I receive a call?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse3122\" data-parent=\"#sp-ea-31\" role=\"region\" aria-labelledby=\"ea-header-3122\"> <div class=\"ea-body\"><p>Yes, music playback will pause automatically when you receive a call.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-3123\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse3123\" aria-controls=\"collapse3123\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Is there a video or YouTube tutorial available for the app?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse3123\" data-parent=\"#sp-ea-31\" role=\"region\" aria-labelledby=\"ea-header-3123\"> <div class=\"ea-body\"><p>There is a &#8220;How to use the app&#8221; video available in the Settings, but there is no YouTube video tutorial.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-3124\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse3124\" aria-controls=\"collapse3124\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Where can I change the theme of the app?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse3124\" data-parent=\"#sp-ea-31\" role=\"region\" aria-labelledby=\"ea-header-3124\"> <div class=\"ea-body\"><p>You change the app theme in the Settings menu under the Theme section.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-3125\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse3125\" aria-controls=\"collapse3125\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Do I need a Pro subscription to use backup features?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse3125\" data-parent=\"#sp-ea-31\" role=\"region\" aria-labelledby=\"ea-header-3125\"> <div class=\"ea-body\"><p>No, backup features are completely free to use without a Pro subscription.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-3126\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse3126\" aria-controls=\"collapse3126\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Is backup\/restore available in the Android version too?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse3126\" data-parent=\"#sp-ea-31\" role=\"region\" aria-labelledby=\"ea-header-3126\"> <div class=\"ea-body\"><p>No, only the restore feature is available on Android. You need to download the backup file from the iOS app first, and then you can restore it on Android.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-3127\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse3127\" aria-controls=\"collapse3127\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Why is the duration of some tracks shown as zero after download?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse3127\" data-parent=\"#sp-ea-31\" role=\"region\" aria-labelledby=\"ea-header-3127\"> <div class=\"ea-body\"><p>The file might be corrupted, usually because it was converted on certain websites.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-3128\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse3128\" aria-controls=\"collapse3128\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Can I control music playback from the lock screen?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse3128\" data-parent=\"#sp-ea-31\" role=\"region\" aria-labelledby=\"ea-header-3128\"> <div class=\"ea-body\"><p>Yes, you can play, pause, skip, and rewind tracks directly from the lock screen controls.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-3129\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse3129\" aria-controls=\"collapse3129\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Why are the playback controls not working on my lock screen?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse3129\" data-parent=\"#sp-ea-31\" role=\"region\" aria-labelledby=\"ea-header-3129\"> <div class=\"ea-body\"><p>Please close the app from the background completely and reopen it. This should fix the issue.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-3130\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse3130\" aria-controls=\"collapse3130\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> How do I add the app&#8217;s widget to my Home Screen?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse3130\" data-parent=\"#sp-ea-31\" role=\"region\" aria-labelledby=\"ea-header-3130\"> <div class=\"ea-body\"><p>Long-press the Home Screen, tap the \u201c+\u201d icon, search for the app, and choose a widget.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-3131\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse3131\" aria-controls=\"collapse3131\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Does the app support lyrics for tracks?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse3131\" data-parent=\"#sp-ea-31\" role=\"region\" aria-labelledby=\"ea-header-3131\"> <div class=\"ea-body\"><p>No, the app does not currently support viewing or displaying lyrics.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-3132\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse3132\" aria-controls=\"collapse3132\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Is the app available in different languages?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse3132\" data-parent=\"#sp-ea-31\" role=\"region\" aria-labelledby=\"ea-header-3132\"> <div class=\"ea-body\"><p>The Offline Music Player app supports multiple languages, including English, Arabic, Dutch, French, German, Italian, Japanese, Korean, Portuguese, Russian, Simplified Chinese, Spanish, and Turkish.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-3133\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse3133\" aria-controls=\"collapse3133\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Does this app stream audio?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse3133\" data-parent=\"#sp-ea-31\" role=\"region\" aria-labelledby=\"ea-header-3133\"> <div class=\"ea-body\"><p>No. It is not a streaming music player.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-3134\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse3134\" aria-controls=\"collapse3134\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Does Offline Music Player have any relation with spotify or any other music?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse3134\" data-parent=\"#sp-ea-31\" role=\"region\" aria-labelledby=\"ea-header-3134\"> <div class=\"ea-body\"><p>No,Offline Music Player is a fully independent Music Player. There is no relation with any other Music app\/service.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-3135\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse3135\" aria-controls=\"collapse3135\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Does this work with YouTube Music?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse3135\" data-parent=\"#sp-ea-31\" role=\"region\" aria-labelledby=\"ea-header-3135\"> <div class=\"ea-body\"><p>No, the app doesn\u2019t play or import music from YouTube Music.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-3136\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse3136\" aria-controls=\"collapse3136\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Does the app go to sleep if not interacted with?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse3136\" data-parent=\"#sp-ea-31\" role=\"region\" aria-labelledby=\"ea-header-3136\"> <div class=\"ea-body\"><p>No, the app does not go to sleep on its own; it keeps playing music even without interaction.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-3137\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse3137\" aria-controls=\"collapse3137\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> How can I search music?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse3137\" data-parent=\"#sp-ea-31\" role=\"region\" aria-labelledby=\"ea-header-3137\"> <div class=\"ea-body\"><p>It is not a streaming music player. So you have to Download \/ Import your own music from your PC, Google Drive, Dropbox, OneDrive or from any Apple Devices. Then you can search from your downloaded Music.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-3138\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse3138\" aria-controls=\"collapse3138\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Does using Siri interrupt the music?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse3138\" data-parent=\"#sp-ea-31\" role=\"region\" aria-labelledby=\"ea-header-3138\"> <div class=\"ea-body\"><p>Yes, using Siri will temporarily pause the music while Siri is listening and responding, then playback resumes afterward.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-3139\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse3139\" aria-controls=\"collapse3139\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Cannot sign in to OneDrive, and when I try to import music, the app restarts. What should I do?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse3139\" data-parent=\"#sp-ea-31\" role=\"region\" aria-labelledby=\"ea-header-3139\"> <div class=\"ea-body\"><p>If this happens, please install the Microsoft Authenticator app and try signing in again. This should resolve the issue.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-3140\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse3140\" aria-controls=\"collapse3140\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Why can\u2019t my previous iOS purchase be restored on an Android device?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse3140\" data-parent=\"#sp-ea-31\" role=\"region\" aria-labelledby=\"ea-header-3140\"> <div class=\"ea-body\"><p>Purchases made on iOS can only be used on iOS devices. Android requires a separate purchase.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-3141\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse3141\" aria-controls=\"collapse3141\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> If I delete tracks from my phone, will they still be in the app?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse3141\" data-parent=\"#sp-ea-31\" role=\"region\" aria-labelledby=\"ea-header-3141\"> <div class=\"ea-body\"><p>Yes. Once you import tracks into Offline Music Player, they are stored inside the app. Deleting the original files from your phone will not remove them from the app unless you delete them inside the app as well.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-30","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/offlinemusicplayer.ltd\/faq\/wp-json\/wp\/v2\/pages\/30","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/offlinemusicplayer.ltd\/faq\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/offlinemusicplayer.ltd\/faq\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/offlinemusicplayer.ltd\/faq\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/offlinemusicplayer.ltd\/faq\/wp-json\/wp\/v2\/comments?post=30"}],"version-history":[{"count":5,"href":"https:\/\/offlinemusicplayer.ltd\/faq\/wp-json\/wp\/v2\/pages\/30\/revisions"}],"predecessor-version":[{"id":115,"href":"https:\/\/offlinemusicplayer.ltd\/faq\/wp-json\/wp\/v2\/pages\/30\/revisions\/115"}],"wp:attachment":[{"href":"https:\/\/offlinemusicplayer.ltd\/faq\/wp-json\/wp\/v2\/media?parent=30"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}