Subscription

No, all purchases are handled through the App Store using Apple’s secure payment system. Third-party payment methods are not supported.

Go to iPhone Settings, tap Apple ID, then Subscriptions, select Offline Music Player, and tap Cancel Subscription.

You can change your subscription plan directly from the app’s purchase screen or go to your iPhone Settings → Apple ID → Subscriptions → Offline Music Player and select your preferred plan..

Yes, you can switch from a monthly or weekly subscription to the lifetime plan by canceling your current subscription and purchasing the lifetime option from the app.

A subscription unlocks unlimited playlists and sharing, ad-free uninterrupted listening, beautiful customizable themes, powerful equalizer settings, smart playlists that organize your music for you, plus priority support—giving you the ultimate music experience without limits!

Yes, all subscription plans include the same features. The difference is usually in the subscription duration or pricing.

When your Pro subscription expires, you will lose access to premium features like ad-free listening, unlimited sharing, themes, equalizer, and smart playlists. The app will continue to work with basic features only.

Yes, you can use your Pro subscription on multiple devices.

The app accepts payments through the App Store, which supports credit/debit cards, Apple Pay, and other regional payment options.

Yes, the Offline Music Player app offers a 7-day free trial with the monthly Pro subscription. This lets you try premium features like ad-free listening, unlimited playlists, and advanced audio controls before you decide.

Yes, you can cancel your free trial anytime before it ends to avoid being charged. Just go to your device’s Settings → Apple ID → Subscriptions → Offline Music Player and cancel.

The Pro screen shows features like ad-free listening, unlimited playlists, themes, advanced equalizer, smart playlists, and unlimited track sharing.

Yes, the subscription auto-renews unless you cancel it before the current period ends.

No, your data like tracks and playlists will stay, but you’ll lose access to Pro features until you renew.

Go to the app’s Settings, select the Upgrade screen, and tap Restore Purchases. Make sure you’re signed in with the same Apple ID.

Yes, just install the app on your new iPhone and tap Restore Purchases while signed in with the same Apple ID.

Yes, you can use your Pro subscription on both iPhone and iPad if you’re signed in with the same Apple ID. Just tap Restore Purchases in the app.

No, there’s no limit. Your Pro purchase is tied to your Apple ID—not to the device—so you can restore it as many times as you need, on any device signed in with the same Apple ID.

Go to reportaproblem.apple.com, sign in with your Apple ID, find the Offline Music Player purchase, and follow the steps to request a refund from Apple.

Try restarting the app or tapping Restore Purchases in the Upgrade screen. Make sure you’re signed in with the same Apple ID used to buy Pro. If ads still show, contact support.

You can view your current plan status from the app’s Upgrade screen, which shows if you’re on the Free or Pro plan. You can also check your subscription status in your iPhone’s Settings → Apple ID → Subscriptions → Offline Music Player.

This can happen if you are signed into a different Apple ID than the one used to buy the subscription. Try restoring your purchase in the app’s Upgrade screen. If the issue continues, contact support.

Yes, you can upgrade from a monthly subscription to a lifetime purchase anytime through the app’s Upgrade screen or your Apple ID subscription settings.

The main difference is the billing period—weekly plans charge every week, while monthly plans charge every month. Features are the same for both.

Sometimes it takes a little time to update. Try closing and reopening the app or tap Restore Purchases on the Upgrade screen. Also, make sure you’re signed in with the same Apple ID you used to buy Pro.

The pricing rate varies from country to country based on the taxes.

No. iOS and Android purchases cannot be shared. Each platform works separately, so you need to purchase the app again on each one.

The family organizer must purchase the plan. Other members can accept the invitation through Apple Family Sharing.

Up to 6 people (including you) can access Premium under one Family plan.

Yes, each family member can use the subscription on their own device.

Yes, but you must cancel your current individual subscription first.

Possible reasons:

They haven’t accepted the Family invite.

Their Apple ID is in a different country.

The subscription hasn’t fully synced; try Restore Purchase.

Yes, Premium features remain as long as the device is signed in with the same Apple ID.

No, only the main account holder can manage the Family plan.

Yes, see your Family Sharing settings to view all members.

Remove them in Apple Family Sharing settings; they lose Premium access immediately.

No, subscription is active until the current billing period ends; Apple handles refunds.

If Purchase Sharing is enabled, the Family Organizer’s payment method is charged.

Family members immediately lose access to shared purchases and subscriptions.

Availability may vary by country or region.

Hidden purchases may not appear in shared purchase lists.

Yes. If Ask to Buy is enabled, the organizer or parent/guardian must approve it.

Yes, if Purchase Sharing is enabled and parental controls allow it.

Yes. Each member uses their own Apple Account and has separate app data.